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Technical Support Engineer Jobs in Mumbai - Novanet

Technical Support Engineer
Novanet
Mumbai(Powai )
15000 - 18000 Per Month
Novanet
Last Date 27 Jan 2018

Novanet - Job Details

Date of posting: 28 Nov 17

Job Description:

  • Your primary task would be providing technical support to Novanet’s 600+ active customers, handling & resolving customer issues, an end to end cycle.
  • For the role, you’d need to apply knowledge of Novanet services, VOIP technology and networking hardware and software.
  • Great communication skills will help you provide quick and accurate handling of support interactions – phone, chat, screen sharing & email and help you with answering technical questions, solving technical problems and suggesting appropriate workarounds.
  • The role would involve working in shifts, please make a note.

Education:

  • Degrees don’t matter here, but it’s cool if you have one — Bachelor's degree in Engineering, Telecommunication or related fields, then that’s great. We welcome 12th pass outs/ drop outs with open arms.
  • With a laser focus on becoming the ultimate platform for voice communications, we’ve pioneered real-time communications technologies and made breakthroughs in user experience with our obsession for design.
  • Soaring high is our nature, now and forever. Let's write the next chapter together.

Key Qualifications:

  • Excellent Oral and Written Communications
  • Excellent Interpersonal Skills
  • Fair knowledge of Networking, CCNA, Understanding of Internal Protocols (Not mandatory*)

Hiring Process : Face to Face Interview, Telephonic Interview

About Novanet

Novanet is a self-funded, self-sustainable real-time communications technology company. Our products include a beautiful free voice app available on iOS and Android, and a cloud communications platform for businesses. We are contending for leadership in this space, and with that anticipation, great energy is in the atmosphere.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Novanet recruiting Technical Support Engineer fresher’s in Mumbai(Powai ). The Novanet vacancies for Technical Support Engineer is filled through Face to Face Interview, Telephonic Interview etc.
Novanet jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -CCNA. The candidates with Diploma are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Technical Support Engineer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Novanet recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Novanet and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Novanet and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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