Technical Support Engineer Jobs in Mysore - Teltonika India
Job Description
Job Summary :
- The Support Engineer as a part of fleet tracking is responsible for handling technical problems that have been reported by clients & customers.
- Should have basic knowledge of configuration,
troubleshooting of GPS units and supporting clients through voice & E-mail.
- Should take up calls of the clients/customer, if the sales
executive is unable to fulfil the technical queries.
- Should be a customer supporter for timely resolution of the
problems reported.
- Routine check of individual clients and monitoring the logs
in excel.
- Good knowledge in reading and interpreting event and debug
logs
- Properly escalating unresolved issues...
- Software knowledge covering C#, Java, SQL server, In
supporting client for integration of GPS unit protocol with client server
scenarios.
- Strong Communication and
Presentation skills in both English and Hindi
- Capability to translate the
customer business issues into technical support team
- Prior experience in Hardware & Software support.
Job Particulars
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id506355
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
For over 19 years we have been consistently working towards creation of Internet of Things with a goal where our products and solutions would become an integral part of all businesses around the world.We strive to have all of our products, while created based on the cutting-edge technologies, become leaders in the market of Internet of Things.
Teltonika offer wide range of fleet management products dedicated for professional applications. We constantly upgrade our existing products and launch new ones to meet expectations of our customers.
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