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Technical Support Engineer Jobs in Navi Mumbai,Pune - Entercoms Solutions Pvt Ltd

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Technical Support Engineer

Entercoms Solutions Pvt Ltd
experience-icon 0 Years
salary-icon Not disclosed
location-icon Navi Mumbai(Airoli , CBD-Belapur , Nerul , Panvel , Turbhe ), Pune
Expired

Posted: 15 Apr 21

Job Description

  • Comprehend and audit tech support activities pertaining to computer hardware warranty parts dispatches.
  • Provide L1 support to team members for tech support case log audits through email & chat.
  • Reviewing web-based dispatch Orders and processing as per set guidelines.
  • Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.
  • Validating troubleshooting and correctness of the orders.
  • Experience in ticketing tool.
  • Experience/Willing to work in providing online support.
  • Compliance with company policy, process policy and procedure.
  • Perform as per the target set by the manager.
  • Schedule Adherence. (Be on time for shift) and flexible to work on any day of the week, in any time window as per the shift assigned.
  • Be regular to work.
  • Should be interested in building a long term career with the company.

Job Particulars

Education Diploma, BE/B.Tech, BSc
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time

About Company

Entercoms Solutions Pvt Ltd
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