Technical Support Engineer Jobs in Pune - Continuum - A ConnectWise Company

Position Title:  Intern

Location -  Pune (Hinjewadi Phase 2)

Mandatory Requirement

·         Fluent in spoken and written English

Job Description

·         Candidate must have good knowledge of desktop support.

·         Candidate should have knowledge of either of the technology Antivirus/patching/windows OS/Outlook/DHCP/DNS.

·         Ready to work on 24x7 support (rotational shifts) 

Desired Skills

·         Ability to Understand and support devices like Desktops/ Laptops, Printers.

·         To provide support to end-users in troubleshooting and resolving desktop PC/Server problems.

·         High-level Desktop troubleshooting and maintenance

·         Basic knowledge of Windows installation and Application troubleshooting experience (eg: MS Outlook/Outlook Express)

·         Antivirus Software Installation and troubleshooting

·         Windows/Microsoft Updates/Patch Management.

·         Installation / re-installation, upgrades, and patches for desktops.

·         Patching on antivirus servers, DNS, DHCP, backups.

·         Basics knowledge of Servers and AD/ Exchange (optional)

·         Installation & troubleshooting of all MS Windows operating systems.

·         Configuration of Email Clients & troubleshoot.

·         Configuration of Printers & basic diagnosis.

Educational Qualification - Any Graduate.

The interview process is mentioned below:

1. Communication & Technical test 
2. Technical Round
3. Managerial Round 
4. HR Round.