Technical Support Engineer Jobs Opening in A Leading MNC at Ameerpet, Hitech City, Miyapur, Hyderabad

Technical Support Engineer

A Leading MNC

0 Years

15000 - 30000 Monthly

Expired

Posted: 28 Jan 23

Job Description

Hi All,
All Freshers can apply who has basic Digital Marketing and SQL knowledge

Best opportunity to entry level Freshers.
Night shift and Rotational shifts.

Should have good email writing and communication skills

Responsibilities:

Take ownership of customer issues reported and see problems through to resolution

Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Provide prompt and accurate feedback to customers

Ensure proper recording and closure of all issues

Prepare accurate and timely reports

Document knowledge in the form of knowledge base tech notes and articles

Follow the SLA for issues with respect to the severity.

Requirements:

In-depth knowledge in the product that the technician is supporting.

Strong problem-solving skills

Excellent client-facing skills

Excellent written and verbal communication skills

More information about this Technical Support Engineer Job

Please go through the below FAQs to get all answers related to the given Technical Support Engineer job

What are the job requirements to apply for this Technical Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Technical Support Engineer is a Full Time in Hyderabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Technical Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Technical Support Engineer position?
- Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.