Technical Support Engineer Jobs Opening in A Leading MNC at kakkanad, Kochi

• Answering customer inquiries and listen to their problems/asks
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Installation of OS and software.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

• Good reasoning and analytical skills
• Good listening skills

1. What are the job requirements to apply for this Technical Support Engineer job position?
   
   • Ans: A candidate must have a minimum of fresher as an Technical Support Engineer


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BCA
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Technical Support Engineer is a work from home job?
   • Ans: Yes,its a Work from Home Job.
   
   
5. How many job vacancies are opening for the Technical Support Engineer position?
   
   • Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.