Technical Support Engineer Jobs Opening in AP FILTRATION TECHNOLOGIES at Naroda, Ahmedabad
Job Description
Role : Technical solutions & Product promotion, Business development activities By Sales
We are looking for a Graduate Diploma/Mechanical Engineer or Relevant Discipline.
* Must have a Good Communication Skill in English/Hindi/Gujrati.
*Must a skill to coordinate with customers to visit sites and customer places.
* Must have a knowledge to work in MS office tools.
Key Responsibilities
1. Technical Solutions & Customer Support
-
Provide timely and accurate technical assistance to customers regarding product usage, performance, and troubleshooting.
-
Diagnose and resolve technical issues, ensuring minimum downtime for customers.
-
Prepare and deliver technical presentations explaining products or services to customers and prospects.
-
Suggest modifications or improvements to products based on customer feedback and technical evaluations.
-
Collaborate with the product development team to communicate client requirements and technical challenges.
2. Product Promotion & Demonstration
-
Promote the company’s products to existing and potential customers through demonstrations, presentations, and workshops.
-
Participate in trade shows, exhibitions, and technical events to showcase products.
-
Develop marketing materials, technical datasheets, and presentations to highlight product features and advantages.
-
Conduct product training sessions for customers, distributors, and internal teams.
3. Business Development & Sales Support
-
Identify and develop new business opportunities within assigned territory or industry segment.
-
Support the sales team in lead generation, qualifying prospects, and closing deals.
-
Build strong relationships with clients, ensuring repeat business and referrals.
-
Provide pre-sales and post-sales technical support to ensure customer satisfaction.
-
Negotiate technical and commercial terms with customers, ensuring profitable deals.
4. Documentation & Reporting
-
Maintain detailed records of customer interactions, technical issues, and resolutions.
-
Prepare reports on sales activities, market trends, and competitor analysis.
-
Share regular updates with the management team on business development progress.
-
Ensure compliance with company policies and industry standards in all technical and commercial activities.
Required Skills
Technical Skills
-
Strong understanding of mechanical systems, equipment, or industrial products.
-
Knowledge of product design, operation, and maintenance principles.
-
Ability to read and interpret engineering drawings, specifications, and technical manuals.
-
Proficiency in CAD software (AutoCAD/SolidWorks) is a plus.
-
Familiarity with manufacturing processes and quality standards.
Sales & Business Development Skills
-
Ability to identify potential clients and convert leads into customers.
-
Strong negotiation and persuasion skills.
-
Understanding of sales processes, from prospecting to closing.
-
Experience in preparing commercial proposals and quotations.
Communication & Interpersonal Skills
-
Excellent verbal and written communication skills in English (and local language, if required).
-
Ability to explain complex technical concepts in a simple, customer-friendly manner.
-
Strong relationship-building skills with diverse clients.
Other Competencies
-
Problem-solving mindset with a hands-on approach.
-
Time management and organizational skills to handle multiple projects.
-
Self-motivated and results-driven attitude.
-
Flexibility to travel to client locations when required.
More information about this Technical Support Engineer Job
Please go through the below FAQs to get all answers related to the given Technical Support Engineer job
- What are the job requirements to apply for this Technical Support Engineer job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Technical Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical Support Engineer position?
- Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.
