Technical Support Engineer Jobs Opening in Glowtouch Technologies at Mangalore-Others, Mangalore
Job Description
Greetings from GlowTouch Technologies!!!
Job Description: Troubleshoot a variety of technical and non-technical issues that customers experience with their webhosting plans and services. Provide technical support for level-one escalation issues via the help desk. Should multitask and meet specific goals set by supervisors and the managers.
More information about this Technical Support Engineer Job
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Job Description: Troubleshoot a variety of technical and non-technical issues that customers experience with their webhosting plans and services. Provide technical support for level-one escalation issues via the help desk. Should multitask and meet specific goals set by supervisors and the managers.
Eligibility Criteria:
Attributes:
- Excellent written and verbal communication skills in the English language.
- Ability to work well with a team in a fast-paced, constantly changing environment.
- Outstanding customer service skills and a dedication to provide a great customer service.
- Reliable to work in rotational shifts and to complete work as per expectations.
- Ability to multitask and meet specific goals set by supervisors and management.
Attributes:
- Graduates with a BE, BTech, BCA, BSc IT, BSc CS, MCA & MSc
- Excellent in English communication, Verbal & Written
- Strong in Logical thinking and Learning Skills
- Minimum Typing speed 35wpm & good in Keyboard
- Shortcuts Able to handle 3 chats at a time
- Knowledge on web hosting is an added advantage
- Flexible to work - 24/7 - Rotational shifts including night shift
More information about this Technical Support Engineer Job
Please go through the below FAQs to get all answers related to the given Technical Support Engineer job
- What are the job requirements to apply for this Technical Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, MCA, CS, MSc
- What are the salary requirements for this job?
- Ans: The salary range is between 250000 and 300000 Yearly. The Salary will depend on the interview. This Technical Support Engineer is a Full Time in Mangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical Support Engineer position?
- Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1878638
Job Category BSc/BCA/BBM , Tech Support
Locality Address Mangalore-Others
State Karnataka
Country India
About Company
GlowTouch Technologies, an award-winning technology services firm delivering custom technology services to business of all sizes around the globe. Headquartered in Mangalore, India, GlowTouch Technologies, provide custom application development services, customer and technical support, website development, and more. We started our operations in 2002 and today we are with 2500+ professionals. We are the largest IT/ITeS Company based out of Mangalore. We have been certified in 9001:2015 (QMS), 14001:2015 (EMS) and 27001:2013, 27018:2014 (ISMS).
Our Vision: To be a Leading Global provider of innovative technology solution and a trusted, “go-to” partner for those we serve.
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