Technical Support Engineer Jobs Opening in GLOWTOUCH TECHNOLOGIES PRIVATE LIMITED at Attavar, Bondel, Bendoor, Mangalore

Technical Support Engineer

GLOWTOUCH TECHNOLOGIES PRIVATE LIMITED

0 Years

Not disclosed

Expired

Posted: 25 Aug 23

Job Description

Job Description:
Greetings from Glow Touch Technologies!!!

Job Description: Troubleshoot a variety of technical and non-technical issues that customers experience with their webhosting plans and services. Provide technical support for level-one escalation issues via the help desk. Should multitask and meet specific goals set by supervisors and the managers.

Eligibility Criteria:

Excellent written and verbal communication skills in the English language.
Ability to work well with a team in a fast-paced, constantly changing environment.
Outstanding customer service skills and a dedication to provide a great customer service.
Reliable to work in rotational shifts and to complete work as per expectations.
Ability to multitask and meet specific goals set by supervisors and management.

Attributes:

Graduates with a BE, BTech, BCA, BSc IT, BSc CS, MCA & MSc
Excellent in English communication, Verbal & Written
Strong in Logical thinking and Learning Skills
Minimum Typing speed 35wpm & good in Keyboard
Shortcuts Able to handle 3 chats at a time.
Knowledge on web hosting is an added advantage.
Flexible to work - 24/7 - Rotational shifts including night shift.

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More information about this Technical Support Engineer Job

Please go through the below FAQs to get all answers related to the given Technical Support Engineer job

What are the job requirements to apply for this Technical Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, BE/B.Tech, BSc, MCA, MSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Technical Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Technical Support Engineer position?
- Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.

Job Particulars

Role customer service tech support

Education Diploma(Information Technology), BCA, BE/B.Tech(Computer Science and Engineering (Data Science)), BSc(Computer Science with Cognitive Systems), MCA, MSc

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1892463

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address Attavar, Bondel, Bendoor, Karangalpady, Kodiabail

State Karnataka

Country India