Technical Support Engineer Jobs Opening in Khurana printers at Mukherjee Nagar, Delhi
Technical Support Engineer
Khurana printers
0 Years 
Not disclosed Please Wait... ![animated wait]()
Posted: 03 May 24
Job Description
Responsibilities:
Respond to customer issues when first-line product support is unable to fix problems
Support service associates either on-site or remotely to resolve technical issues
Understand customer problems and report them to the product engineering team
Install, support and configure applications, database systems and other software at customer sites
Interact with customers and listen to their product-related feedback and complaints
Oversee the email and phone support channel
Offer troubleshooting assistance to customers
Mentor and train customer service agents to provide seamless product support
Provide technical support to produce support personnel and field engineers
Work cross-functionally with the engineering, design and manufacturing teams to resolve product issues and enhance the quality of existing products
Participate in product development meetings to suggest ideas for new products or services
Escalate technical issues to the appropriate team
Stay up to date with the latest product enhancements and features
Prepare service documentation such as technical bulletins, troubleshooting guides, service manuals, parts lists and retrofit instructions
Skills:
In-depth knowledge of hardware and networking systems.
Knowledge of operating systems, web services, and API.
Knowledge of remote access systems such as TeamViewer.
Ability to troubleshoot complex software and hardware issues.
Excellent communication skills.
Critical thinker.
Good interpersonal skills.
More information about this Technical Support Engineer Job
Please go through the below FAQs to get all answers related to the given Technical Support Engineer job
- What are the job requirements to apply for this Technical Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BE/B.Tech, BSc, Vocational Training, 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical Support Engineer position?
- Ans: There are immediate 1 job openings for Technical Support Engineer in our Organisation.
Job Particulars
Education Certificate Course (ITI), Diploma, BE/B.Tech, BSc, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2418310
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Mukherjee Nagar
State Delhi
Country India
About Company
We are the Manufacturers and Suppliers of wide range of LED Video Walls. We provides with the best grade Indoor LED Video Wall solutions , Outdoor LED Video Wall solutions, Curved LED Video Wall, LED Video Processor, 3D Video Controller, LED Sender Box and much more also we are offering LED Display Repairing Services at our Head Office New Delhi.
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