Technical Support Engineer Jobs - Vadodara - VR Software Systems Pvt Ltd
Job Description
Job Description:
- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.
- Monitoring customer accounts
- ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them;
- preparing and delivering customer presentations and demonstrations of the software, articulately and confidently
- providing technical advice to customers on all aspects both before and after the sale
- advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
- Networking with existing customers in order to maintain links and promote additional products and upgrades
- Managing your own diary in order to organise and prioritise daily and weekly goals;
- Contributing to team or progress meetings to update and inform colleagues.
- Managing the correspondence between the sales team and their clients
- Monitoring customer accounts
- Answering phone calls
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id167400
Job Category IT/Software , Tech Support
Locality Address
State Gujarat
Country India
About Company
VR Software Systems Pvt. Ltd. (VRSS), based at Vadodara (Gujarat), is a leading IT company offering a wide range of Customized Software Solutions & Services. VRSS was established in Year 2006 as a Transformation Service Provider to US market. Over the years, the company has emerged as a Total Solution Provider.
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