Technical Support Executive - IT Job in Yo Hr Consultancy Pvt.Ltd at Powai, Mumbai, Navi Mumbai

Experience : 0 – 2 Years

Job Description:

Technical support executive (MCE profile)
Responsibilities and Duties
• Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
• Understanding Operating Systems like Windows 7,8,10 and MacOS.
• Troubleshooting Network and Internet Issues for Clients.
• Fixing Software and Drivers on Client Systems.
• Understanding of Settings and Control Panel Options.
• Fixing Issues in Device Manager and External Devices.
• Understanding Latest Privacy Settings and Access Control in Devices
• Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc • Adept at technology to troubleshoot and ensure smooth online class experience.
• Active listening skills, patience and detail obsession to maintain call logs.

Qualifications: • A bachelor’s degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging

• Min. 1-3 years relevant experience OR Fresher Can Also APPLY