Technical support Executive Jobs in Bangalore - Black And White Business Solutions Pvt Ltd

Dear Aspirant ,

Hiring for Technical Support Executive and Customer Support Executive ( Voice / Non Voice )

Contact : Ragashree HR Analyst
@Venue : Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop

Job Summary

• Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.

• Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting

• Sal - Fresher : 20K + inc

• Experience : 30000 + inc 
  

Responsibilities and Duties

• The primary responsibility is to attend inbound calls for customer support from the existing customers

• Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company

• Create reports on the work done and submit it to the team lead/manager

• Required Experience, Skills and Qualifications

• Any Graduate/Undergraduate

• Freshers can apply 

• Grads or Undergrads with minimum 6 months of bpo Experience

• Good communication in English 
  

Benefits

• Extensive training would be provided for the candidates on the process

• Good career path to become a team lead/Manager and mentoring for the same would be provided

• Cabs provided

• Performance incentives

• Please carry 2 copies of resume and Aadhar card for ID proof