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Technical support Executive Jobs in Bangalore - UMAC

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Technical support Executive

UMAC
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon BE/B.Tech(Electrical Engineering), BSc(Engineering)
location-icon Bangalore(Indiranagar )
Expired

Posted: 27 Dec 21

Job Description

  • Answering customer inquiries and listening to their problems/asks
  • Troubleshooting customer-reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

Job Particulars

Education BE/B.Tech(Electrical Engineering), BSc(Engineering)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time

About Company

UMAC
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