Technical support Executive Jobs in Bangalore - UOLO Technology

Technical support Executive
UOLO Technology
Expired
Posted: 12 Mar 20
Job Description
Technical support executives are responsible for working with customers and team members for problems that may arise in an organization.
- Answering phone calls, writing replies to emails and excelling in customer service.
- Providing technical solutions to different problems of customers by taking help of different tools.
- Ensure that the call comments are properly arranged and suitable information is provided to customers.
- Maintain high quality standards taking into view each aspect of attending the customer, listening to their problems and offering appropriate solutions to them.
Skills & Requirements:
- Act as an intermediary between the organization and customer such as dealing with the complaints and queries of consumers.
- Preparation of set answers in order to reply to customer queries immediately.
- Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- Should have an attitude that is well approachable by customers and understanding their problems.
- Should have extremely good listening skills in order to understand what the customer wants to say or express.
- Must know Languages: English, Kannada, Hindi and Manageable Telugu and Tamil.
Job Particulars
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id888053
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
SkillsMicrosoft excel
Locality Address HSR
State Karnataka
Country India
About Company
Uolo is India’s largest K-12 network of students and parents. Uolo caters to 10L+ students
across 100 cities in India. Uolo platform is used by students to communicate with
teachers, peer2peer learning and personalized learning courses. Uolo is a young and fast growing
organization and is on the way to becoming one of the few sustainable start-ups in the
Indian ecosystem.
To know more, visit:
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