Technical support Executive Jobs in Delhi - SysTools Software Pvt. Ltd.

Technical support Executive
SysTools Software Pvt. Ltd.
Technical support Executive Jobs in Delhi - SysTools Software Pvt. Ltd.
Last Date 22 Nov 2021
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SysTools Software Pvt. Ltd. - Job Details

Date of posting: 23 Sep 21

·         Troubleshooting, resolving all technical & non-technical issues related to software.

·         Handle chat, email & remote desktop access support process

·         Attend customer queries related to the product features and provide them with satisfactory assistance.

·         Testing & Analysis of all products & services

·         Identifying any bugs/issues in the system and assisting in their resolution

·         Focusing on customer retention in cases of cancellations.

·         Recording, tracking & reporting problem activity

·         Handle escalations for post installation issues.

·         Creating FAQ/ documentations related to product training & support

·         Track the nature of various end user requests to see what issues might be the most 

          common, and ensures all technical areas of concern are handled adequately.             

Job Summary

Job Type : Full Time
Hiring Process : Telephonic Interview
Who can apply : Freshers
State : Delhi
Country : India

About SysTools Software Pvt. Ltd.

 

SysTools® deliver innovative software applications to enhance the lives of millions of IT admins and computer users around the globe.  With years of experience in software development industry by delivering user friendly solutions, SysTools® is a fast growing company being established as a dignified industry leader today, with operations covering more than half of the world countries. With 220+ software solutions delivered till date, we help our clients to be updated for the upshots of technical revolutions with the benchmark of successful system file/database management through minimum investment. Our footprints are the first ones to be added on the arenas like Cloud Computing, SharePoint Migration, Email Migration, Data Recovery, Google Apps data management, and Email Conversion etc. We are assisting International Law Enforcement Agencies and Digital Forensic Investigation Teams with Forensic services, Training and Digital Solutions provided.

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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SysTools Software Pvt. Ltd. recruiting Technical support Executive candidates nearby Delhi(Dwarka ).SysTools Software Pvt. Ltd. vacancies for Technical support Executive is recruited through Written-test, Face to Face Interview etc.
SysTools Software Pvt. Ltd. Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BE/B.Tech, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi(Dwarka ) can apply for Technical support Executive position in SysTools Software Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the SysTools Software Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of SysTools Software Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of SysTools Software Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in SysTools Software Pvt. Ltd. and near your city and get a secured career.