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Technical support Executive Jobs in Gurgaon - Knowlarity Comunications

Technical support Executive

Knowlarity Comunications
Expired

Posted: 03 Apr 18

Job Description

Skills:

  • Outstanding communication ( written and oral) and interpersonal skills enabling one to deal with ithe customers professionally.
  • Creative problem solving skills.
  • Min. 1 year of experience in Technical support in Voice,chat and email
  • Highly self motivated, willing to learn and quick adaptation to new processes within less time frame.
Job description:
  • To remain as basic point of contact for customers with queries, complaints, feedback’s, requests etc.
  • Ensuring timely and professional responses to all complaints, requests and queries received.
  • Maintain and develop external party relationships
  • Efficient dealing of complaints to completion and enabling satisfaction of customer.
  • The person should be comfortable with the rotational shifts.
  • Salary offered: 2 LPA - 4 LPA
  • Perks: Work from home facility during odd timings shift; informal dresscode,Opportunity to learn and grow.

Job Particulars

Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id404457
Locality Address
Country India

About Company

Knowlarity Communications India Pvt. Ltd. is a pioneer of cloud telephony in India and creates state of the art products for SMEs and enterprises. 
The company makes business telephony reliable and intelligent by providing a suite of hosted products that help businesses to improve their productivity. The company was incorporated in Aug 2009 and in short span of two years, has grown from a garage startup to a 200+ people company with revenue ranging in several million dollars. As of date the company serves more than 40,000+ customers in India. It is backed by Sequoia Capital, one of the most prestigious venture capital firm in the world. Sequoia has invested Rs 34 Cr in Knowlarity. It has previously made investments in companies like Google, Apple, Yahoo, YouTube, LinkedIn and Justdial. 
Know more about us on  



Knowlarity
 is inviting smart and energetic freshers to join us as Demand Generation Executives. You would need to work closely with our current sales team by cold calling various enterprises and generating leads. You might be required to accompany the Sales team during some of the Client Meetings. We offer a huge learning opportunity to those keen on kick-starting their career with a company into cloud telephony. You get an opportunity to learn from the experts. >Excellent communication skills is a must >One should be proactive and high on energy
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