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Technical support Executive Jobs in Indore - Docusoft Ltd.

Technical support Executive
Docusoft Ltd.
1 to 3+ Years
Technical support Executive Jobs in Indore - Docusoft Ltd.
Last Date 25 Apr 2020
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Docusoft Ltd. - Job Details

Date of posting: 25 Feb 20
Technical Support Executive Indore, Madhya Pradesh(INDIA)

Location:Indore, Madhya Pradesh(INDIA)
Qualification:BE/ B. Tech/ MCA
Experience: 1 – 5 Years

  • Ingesting additional data sources into Hadoop in either streaming or batch mode
  • Manages email, chats and calls from Clients. Resolve customer issues in a timely and consistent manner.
  • Answer customer queries through multiple support channels (email, ticket system, support forum, etc.
  • Find technical solutions on issues or queries related to unknown or new scenarios.
  • Work closely with product development team to keep updated on products and its functionalities.
  • Provide continuous feedback on product improvements from customers.
  • Maintain troubleshooting guide, user guide and documentation of the product.
  • Keep up-to-date with all DocuSoft products and its enhancements.
  • Maintain excellent customer satisfaction level.
  • Comfort in a Support based role for up to 8 hours a day.
  • Ability to work in any shift based on business needs.
  • The ideal candidate should possess some d administrative experience.
  • Self-motivation and the ability to work under minimal supervision is a must.
  • This is a fantastic opportunity to join a market leader in the Document Management sector as a Business Development Manager.
  • The ideal candidate will be proactive, analytical, organised, very well communicative, and has extensive experience in Technical-Customer Support and Managing Customer Escalation (Phone-Email-Chat).
  • The solutions we provide are innovative and require a consultative approach as the business development manager will be liaising with clients from financial institutions and a range of corporate clients from multiple verticals.

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3+ Years)

About Docusoft Ltd.

Docusoft has been successful in implementing software solutions that deliver efficiency and productivity to a wide range of clients since 2003. The Docusoft suite of solutions are effective where there is a requirement for structured indexing, where document and process compliance is necessary, and where there is a significant dependence on document handling, processing and workflow. 
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Docusoft Ltd. recruiting Technical support Executive Experienced(1 to 3+ Years) candidates candidates nearby Indore.Docusoft Ltd. vacancies for Technical support Executive is recruited through Written-test, Face to Face Interview etc.
Docusoft Ltd. Company recruits a lot of Experienced(1 to 3+ Years) candidates candidates every year based on the skills . The candidates with MCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Indore can apply for Technical support Executive position in Docusoft Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Docusoft Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Docusoft Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Docusoft Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Docusoft Ltd. and near your city and get a secured career.