Technical support Executive Jobs in Ludhiana - Add Infotech Care Pvt Ltd
Job Description
Job Description:
- Hiring Technical Support Executive & Sr. Technical Support Executive in VOICE PROFILE.
- Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
- Sales and Delivery of Technical Services and Support for major Brands like Apple, IBM, Lenovo, Acer and HP Etc.
- Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc.Diagnosis & resolving of the hardware problems and troubleshooting.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Provides basic remote deployment, maintenance and consulting service.
Desired Profile:
- Graduate / Pursuing Graduation / Drop outs.
- 0 - 6 months Exp. in Voice support in BPO/KPO/IT.
- Ability to communicate effectively, both verbal as well as written.
- Comfortable to work in 24x7 working environment.
- Location: Ludhiana.
- Offering:Best Salary Package in Tricity + Incentives
Job Particulars
Education Diploma, B.Com, BA, BE/B.Tech, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id421601
Job Category Diploma , Tech Support
Locality Address
State Punjab
Country India
About Company
Add Infotech Care Pvt Ltd
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