Technical support Executive Jobs in Mumbai,Navi Mumbai - Picostone Technology
Job Description
- Answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information
- Resolve product or service problems by clarifying the customer's complaint and determining the cause of the problem
- Select and explain the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Working with customers/employees to identify computer problems and advising on the solution .
- Analysis of call logs in order to discover any underlying issues or trends.
Job Particulars
Who can apply Experienced (0.6 to 2.5 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id638202
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Picostone is a startup working towards making smart home solutions. We work on innovative and creative technologies and products to make your home smarter and cooler.
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