Technical support Executive Jobs in Panaji,Ahmedabad,Hyderabad - Vinfro

Technical support Executive

Vinfro

0.6 to 2.5 Years

10000 - 20000 Monthly

Expired

Posted: 15 Jun 21

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation and qualification of software pre-requisits and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

Job Particulars

Role customer service tech support

Education Diploma(Bio-Medical), B.Com, BA(Business Economics, English), BBA/BBM, BCA, BE/B.Tech(Computer Science & Engineering (CSE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT)), MBA/PGDM(Marketing, Information Technology), MCA

Who can apply Experienced (0.6 to 2.5 Years)

Hiring Process Written-test, Telephonic Interview

Employment TypeFull Time

Job Id1227648

Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support , Work from Home

Locality Address Ahmedabad-Others, Campal

State Goa, Gujarat, Telangana

Country India