Technical support Executive Jobs in Panaji,Ahmedabad,Hyderabad - Vinfro
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation and qualification of software pre-requisits and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education Diploma(Bio-Medical), B.Com, BA(English), BBA/BBM, BCA, BE/B.Tech(Information Science/Technology (IS/IT)), MBA/PGDM(Information Technology), MCA
Who can apply Experienced (0.6 to 2.5 Years)
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1227648
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support , Work from Home
Locality Address Ahmedabad-Others, Campal
Country India
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