Banner
search
Post A Job
  1. Home
    2. /
  2. Jobs
    3. /
  3. Companies
    4. /
  4. Technical Support Executive

Technical Support Executive Job in A Client Of HR Tech at Ahmednagar

Technical Support Executive

A Client Of HR Tech
experience-icon0.6 to 1 Years
salary-icon 30000 - 40000 Monthly
qualification-icon BA, BBA/BBM
location-icon Ahmednagar
Apply Now
Posted: 27 Aug 26
Details
About Company
Similar Jobs
save-btn
Save

Job Description

Designation -Technical Support Executive

Job description

Technical support via phone, email, chat
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Troubleshooting technical issues related to software, platform
Documenting customer issues in ticketing system
Collaborating with technical support teams
Research and identify solutions to new technical problems
Retention of Clients, Queries handling, Troubleshooting of Software, Escalation handling Client Retention, solving queries 
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.

Required Candidate profile

Experience: 6 months - 1 year or Freshers with good communication skills
Stock Market knowledge required
Must be a Graduate Degree
Best Communication with Convincing & Presentation skills
Excellent overall writing skills in a number of different styles/tones
High comprehension of tools like Microsoft Word and Google Docs
Impeccable spelling and grammar
Great research, organizational, and learning skills
Understanding of system administration in Microsoft environments
An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail
Understanding of REST APIs.


Employment Type: Full Time, Permanent
 

Job Particulars

Role customer service tech support
Education BA, BBA/BBM
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2948535
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India

About Company

A Client Of HR Tech
Jobs By Location
Bangalore
Delhi
Hyderabad
Noida
Chennai
Mumbai
Ahmedabad
Kolkata
Pune
Gurgaon
Others also searched for
BSc/BCA/BBM Jobs
Tech Support Jobs
Jobs in Ahmednagar
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume
Active Jobs By Type
View all
Active Jobs By Category
View all