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Technical Support Executive Jobs Opening in IUGOFI Networking Pvt. Ltd at Mohali-Others, Mohali

Technical support Executive

IUGOFI Networking Pvt. Ltd
experience-icon 0 to 0.6 Years
salary-icon 10000 Monthly
Apply Now

Posted: 08 Jan 24

Job Description

  • Working with customers to identify software problems and advising the solution.
  • Logging and keeping records of customer/employee queries.
  • Ability to give software Demo to customers.
  • Strong knowledge of Technology.
  • Logical thinker & Ability to deal with difficult callers.
  • Good communication skills.
  • Good analytical and problem-solving skills.
  • 0-6 months experience

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.
  •  

    Required Skills:

    • Good reasoning and analytical skills
    • Good listening skills

More information about this Technical support Executive Job

Please go through the below FAQs to get all answers related to the given Technical support Executive job

  1. What are the job requirements to apply for this Technical support Executive job position?
    • Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Technical support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BE/B.Tech

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 Monthly. The Salary will depend on the interview. This Technical support Executive is a Full Time in Mohali.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Technical support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Technical support Executive position?
    • Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.

Job Particulars

Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2165496
Job Category Tech Support
Locality Address Mohali-Others
State Punjab
Country India

About Company

'IUGOFI' is what started as a venture for Networking Products Manufacturing in 2014, and transitioned into product sales in 2015. The diverse exposure we have had over these years of operations has equipped us with significant market experience while enabling us to build a trusted image, and earn a steady clientele.
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