Technical Support Executive Jobs Opening in IUGOFI Networking Pvt. Ltd at Sector 65, Mohali-Others, Mohali
Job Description
- Working with customers to identify software problems and advising the solution.
- Logging and keeping records of customer/employee queries.
- Ability to give software Demo to customers.
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
- Strong knowledge of Technology.
- Logical thinker & Ability to deal with difficult callers.
- Excellent Communication skills.
- Excellent analytical and problem-solving skills.
More information about this Technical support Executive Job
Please go through the below FAQs to get all answers related to the given Technical support Executive job
- What are the job requirements to apply for this Technical support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Technical support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Technical support Executive is a Full Time in Mohali.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical support Executive position?
- Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.
Job Particulars
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2182447
Job Category Tech Support
Locality Address Sector 65, Mohali-Others
State Punjab
Country India
About Company
'IUGOFI' is what started as a venture for Networking Products Manufacturing in 2014, and transitioned into product sales in 2015. The diverse exposure we have had over these years of operations has equipped us with significant market experience while enabling us to build a trusted image, and earn a steady clientele.
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