Technical Support Executive Jobs Opening in Pretture at Ghatkopar West, Mumbai
Job Description
Key Responsibilities
- Providing online software demo to prospects
- Providing online training to clients
- Providing online technical support to clients
Professional Requirements
- Fresher BSC-IT or BE (any field)
- Strong communication skills (English and Hindi is a must)
Personal Characteristics
- Confident
- Positive Attitude
Compensation & Benefits
- The actual remuneration will depend upon the experience of the candidate.
- CTC of Rs. 2.4- 3 LPA will be offered
Location
Ghatkopar West
Responsibilities:
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
More information about this Technical support Executive Job
Please go through the below FAQs to get all answers related to the given Technical support Executive job
- What are the job requirements to apply for this Technical support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Technical support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Technical support Executive is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical support Executive position?
- Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1754004
Job Category BSc/BCA/BBM , Tech Support
Locality Address Ghatkopar West
State Maharashtra
Country India
About Company
About Pretture- Pretture is a leading SaaS Company that works for the Fashion, Lifestyle and Home Decor industry. It helps brands and manufacturers manage their end to end business, be it Purchase, Production, Sales and Distribution. Over these years, Pretture calls some of the amazing 100+ Indian brands as its clients like House of Masaba, Gaurav Gupta, Rahul Mishra, Raw Mango, Summer House, Dohr, Azga, Outhouse and many more. It has been ranked among the top Indian 50 Tech Startups by Yourstory.
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