Technical Support Executive Jobs Opening in Pretture at Ghatkopar West, Mumbai

Key Responsibilities

• Providing online software demo to prospects
• Providing online training to clients
• Providing online technical support to clients

Professional Requirements

• Fresher BSC-IT or BE (any field)
• Strong communication skills (English and Hindi is a must)

Personal Characteristics

• Confident
• Positive Attitude

Compensation & Benefits

• The actual remuneration will depend upon the experience of the candidate.
• CTC of Rs. 2.4- 3 LPA will be offered

Location

Ghatkopar West

Responsibilities:

• Answering customer inquiries and listen to their problems/asks
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Installation of OS and software.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

• Good reasoning and analytical skills
• Good listening skills

1. What are the job requirements to apply for this Technical support Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Technical support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, BSc
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Technical support Executive is a Full Time in Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Technical support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Technical support Executive position?
   
   • Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.