Technical Support Executive Jobs Opening in Transecur Telematics Pvt Ltd at Chandni Chowk, Gaya, Durgapur, Kolkata
Job Description
Ø Maintain good working relationships, Co-ordination, discussion and communication.
Ø Daily working process review and discussion
Ø Developing and executing strategies for marketing and customer relations activities
Ø Planning and coordinating the penetration of new Client.
Ø Client Co-Ordination
Ø The selected candidates would be responsible for assisting Customs & Excise Departments, CONCOR, Port Authorities, Importers, Exporters, Transporters, Shipping Liners etc. with the functioning of the application, website troubleshooting, on-site support at the time of sealing.
Experience working in Govt projects in tech services experience will be preferable.
Required Skills & Competencies
Technical Skills
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Basic to advanced knowledge of computer systems, software applications, and networking.
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Experience with troubleshooting hardware, software, and network issues.
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Familiarity with ticketing systems, CRM tools, and remote support software.
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Understanding of operating systems (Windows, macOS, Linux) and common productivity software.
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Knowledge of ITIL processes and customer support workflows is a plus.
Soft Skills
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Strong communication and interpersonal skills.
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Analytical and problem-solving abilities.
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Patience and customer-focused mindset.
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Ability to work independently and as part of a support team.
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Time management and multi-tasking abilities.
More information about this Technical support Executive Job
Please go through the below FAQs to get all answers related to the given Technical support Executive job
- What are the job requirements to apply for this Technical support Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Technical support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, BE/B.Tech, BSc, CS
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical support Executive position?
- Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.
