Technical Support Executive - US Voice Process Jobs Opening in HELITE SOLUTIONS at Tirunalveli

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Technical Support Executive - US Voice Process

HELITE SOLUTIONS

0 Years

16000 - 20000 Monthly

Expired

Posted: 15 Mar 25

Job Description

Effectively address technical issues related to our website and software.
Proficiency in MS PowerPoint, MS Word, and MS Excel.
Identify and resolve technical problems to ensure smooth software usage.
Provide timely and accurate responses to technical inquiries via phone, email, and chat.
Educate customers about the software's latest features and functionalities to create reports.
Demonstrate multitasking skills and meticulous attention to detail.
Act as a technical support resource for our clients and customers.
Expertly handle conflicts and critical technical issues with customers.
Follow up with clients to ensure the resolution of their technical concerns.
Monitor technical complaints across various communication channels and offer assistance.
Solicit feedback from clients and relay it to our team for further product development.
Take responsibility for onboarding management, implementation, and report generation.
Conduct software malfunction analysis by testing various scenarios.
Ensure customer satisfaction by providing timely and professional support.
Follow up with customers to confirm issue resolution.
Stay updated with product knowledge, company policies, and technical trends.

More information about this Technical Support Executive - US Voice Process Job

Please go through the below FAQs to get all answers related to the given Technical Support Executive - US Voice Process job

What are the job requirements to apply for this Technical Support Executive - US Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an Technical Support Executive - US Voice Process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc
What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 20000 Monthly. The Salary will depend on the interview. This Technical Support Executive - US Voice Process is a Full Time in Tirunalveli.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Technical Support Executive - US Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Technical Support Executive - US Voice Process position?
- Ans: There are immediate 1 job openings for Technical Support Executive - US Voice Process in our Organisation.

Job Particulars

Role customer service tech support

Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc

Who can apply Freshers

Hiring Process Written-test, Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id2637796

Job Category Tech Support

Locality Address

State Tamil Nadu

Country India

About Company

Company Overview

Helite Solutions specializes in backend support services for clients in the hospitality sector across the United States. Operating around the clock, we ensure uninterrupted service delivery to support client operations and enhance customer experience. Our commitment to continual technical assistance and customer care positions us as a trusted partner in the hospitality industry, enabling our clients to rely on us for consistent, high-quality support.

Technical Support Executive - US Voice Process Job in HELITE SOLUTIONS at Tirunelveli

Technical Support Executive - US Voice Process

Job Description

Job Particulars

About Company

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