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Technical Support Expert Jobs Opening in Siemens Technology and Services Private Limited at Bangalore

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Technical Support Expert
Siemens Technology and Services Private Limited
Siemens Technology and Services Private Limited
Last Date 22 Jul 2022
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Siemens Technology and Services Private Limited - Job Details

Date of posting: 22 May 22
Role : Senior Service Engineer 
 What are my responsibilities? 
  • As an employee in Technical Support for SIMATIC PCS 7, you will be in charge of handling inquiries regarding functions, use of, handling and commissioning of our process control system and of advising dem about the product 
  • Here you will process and clarify the inquiries from our customers and from the Siemens regions worldwide until a solution is found.
  •  This includes, among other things, the analysis and reproduction of the customer request as well as the development and mediation of a solution 
  • You will maintain and channel the communication between customers and the company and process customer inquiries in a timely and appropriate manner 
  • You will reproduce customer inquiries on test systems and derive appropriate remedial measures 
  • You will work closely with sales and product development regarding the needs and requirements of customers. In case of problems while there is an on-site service groups you will advise or provide technical support. 
  • You will be involved in the creation of service manuals and FAQs and cerate instructions for new solutions 
  • We are looking for BE – Electrical, Electronics & Communications or Instrumentation Engineering with 2-5 years of total experience in the Industrial Automation Domain in Process Industries (PCS 7 / DCS programming and commissioning experience Must) 
Must-Have: 
  • You have comprehensive knowledge of PCS 7 and related Hardware products from Siemens
  • You have a deep knowledge of control engineering and process automation 
  • You have already gained several years of professional experience in customer service, as well as in commissioning and diagnostics 
  • You are fluent in English as the job involves direct Customer interaction. 
  • You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )
State : Karnataka
Country : India

About Siemens Technology and Services Private Limited

Siemens India is a technology powerhouse that has stood for engineering excellence, innovation, quality and reliability. The company focuses on the areas of electrification, automation and digitalization. It is one of the leading producers of energy-efficient, resource-saving technologies; combined cycle turbines for power generation; and power transmission solutions. Siemens is a pioneer in infrastructure solutions and automation and software solutions for industry. The company is also a leading supplier of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. At the end of September 2016, Siemens India had around 16,000 employees (Number of employees is 16,000 including all group companies of Siemens in India). Siemens Limited, in which Siemens AG holds 75% of the capital, is the flagship listed company of Siemens AG in India.
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