Technical Support - Gaming Non Voice. Jobs in Bangalore - Telligent Support LLP
Job Description
- Customer Service Associate - Voice and Chat/Email Support.
- Are you ready to make a difference, help our customers and make the most in the gaming industry?
- If reading this has ignited the passion for games in you, read on:
- Learn and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our customer's individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
- Provide support and resolving technical issues via email, phone and other electronic communications
- Build credibility and trust with the players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ CSAT scores for the work performed
- 6 months to 4 years of customer service experience through phone, email and chat. Experience in the gaming/tech support would be an asset
- Excellent oral and/or written communication skills.
- Customer service experience with strong customer focus.
- Excellent team player with experience and passion for gaming.
- Strong multi-tasking skills.
- Strong analytical and troubleshooting skills and experience.
- Self-starter who is excited about learning new technologies on a daily basis.
- Best in the industry pay
- Performance based incentives
- Incredible growth opportunities from internal IJPs
- Regular Rewards and Recognition Program
- Monthly Employee Engagement Activities
- Free unlimited meals
- Free transportation (both ways) for maximum ease
- Security Escort for women taking Company cab post 9pm
- Housing conveyance allowance
- Medical Insurance
Job Particulars
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id551916
Job Category Diploma , Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
We hire smart and inTelligent ® people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.
Telligent Support has been pioneers in the gaming industry with over 15+ years of experience in providing business process outsourcing solutions and services to global customers. We ensure we take care of our employees and are treated with the highest standards as we believe “Happy Employees Equals Happy Customers”. Please visit us at for further details.
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