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Technical Support/internal Support Jobs in Bangalore - Rivera Manpower Services

Technical Support/internal Support
Rivera Manpower Services
13000 - 25000 Per Month
Rivera Manpower Services
Last Date 30 Apr 2019
This Job is Expired

Rivera Manpower Services - Job Details

Date of posting: 01 Apr 19
  • As a technical support/helpdesk employee, you'll be monitoring and maintaining the computer systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you will be the first person employees will come to.
  • Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
  • Most importantly, as businesses cannot afford to be without the whole system, or individual workstations, for more than the minimum time taken to repair or replace them, your technical support is vital to the ongoing operational efficiency of the company.
  • As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. 
  • You could work for software or equipment suppliers providing after-sales support or companies that specialise in providing IT maintenance and support. Alternatively, you may work in house, supporting the rest of the business with their ongoing IT requirements.
  • Some tasks you may be involved in include:
  • Working with employees to identify computer problems and advising on the solution
  • Logging and keeping records of customer/employee queries
  • Analyzing call logs so you can spot common trends and underlying problems
  • Updating self-help documents so customers/employees can try to fix problems themselves
  • Working with field engineers to visit customers/employees if the problem is more serious
  • Testing and fixing faulty equipment
  • Salary: INR 2,75,000 - 4,00,000 P.A.
  • Industry:BPO / Call Centre / ITES
  • Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
  • Role Category:Voice
  • Role:Associate/Senior Associate -(NonTechnical)
  • Employment Type:Permanent Job, Full Time

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Who can apply : Freshers

About Rivera Manpower Services

    As a technical support/helpdesk employee, you'll be monitoring and maintaining the computer systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you will be the first person employees will come to.

    Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.

    Most importantly, as businesses cannot afford to be without the whole system, or individual workstations, for more than the minimum time taken to repair or replace them, your technical support is vital to the ongoing operational efficiency of the company.

    As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. 

    You could work for software or equipment suppliers providing after-sales support or companies that specialise in providing IT maintenance and support. Alternatively you may work in house, supporting the rest of the business with their ongoing IT requirements.

    Some tasks you may be involved in include:

    Working with employees to identify computer problems and advising on the solution
    Logging and keeping records of customer/employee queries
    Analyzing call logs so you can spot common trends and underlying problems
    Updating self-help documents so customers/employees can try to fix problems themselves
    Working with field engineers to visit customers/employees if the problem is more serious
    Testing and fixing faulty equipment
    For further details, call Likhith- , Suhas-

Salary: INR 2,05,000 - 4,00,000 P.A.


This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Rivera Manpower Services recruiting Technical Support/internal Support candidates nearby Bangalore.Rivera Manpower Services vacancies for Technical Support/internal Support is recruited through Written-test, Face to Face Interview etc.
Rivera Manpower Services Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical Support/internal Support position in Rivera Manpower Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Rivera Manpower Services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Rivera Manpower Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Rivera Manpower Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Rivera Manpower Services and near your city and get a secured career.