Technical support Jobs in Bangalore - Black And White Business Solutions Pvt Ltd
FEATURED JOBTechnical support
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Hi Dear Aspirant,
We are hiring for BPO / MNC for all the junior & Senior positions.
Designation:
Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
Customer support engineer - L1 – L2
- Coordinate
desktop changes to avoid deployment collisions
• Prepare requests for roll out
• Prioritize change requests
• Create roll out plans for changes requests
• Coordinate implementation process
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning desktop changes.
• Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.
• Microsoft environment knowledge (desktop & server).
• Have some level of technical understanding of the products building up a desktop service.
• Experience from the desktop environment.
• Understanding and experience of change management process.
Technical Requirements :
• Phone support experience necessary.
• Technical Service desk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008
Job Particulars
About Company
