Technical Support Jobs in Gurgaon - DotPe
Technical Support
DotPe
0 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 08 Mar 22
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Troubleshooting technical issues & diagnosing and repairing faults
2. Speaking to customers to quickly get to the root of their problem and providing timely and accurate customer feedback
3. Talking customers through a series of actions to resolve a problem
4. Following up with clients to ensure the problem is resolved
5. Providing support in the form of procedural documentation
1. Troubleshooting technical issues & diagnosing and repairing faults
2. Speaking to customers to quickly get to the root of their problem and providing timely and accurate customer feedback
3. Talking customers through a series of actions to resolve a problem
4. Following up with clients to ensure the problem is resolved
5. Providing support in the form of procedural documentation
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
are from Gurgaon and neighboring cities
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
10
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1366472
Job Category Internship , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Haryana
Country India
About Company
DotPe
DotPe is the only Indian platform to have successfully penetrated the entire landscape of online-to-offline commerce, from merchants in rural pockets of India to FnB mega players. Headquartered in Gurgaon, DotPe was founded in March 2020, and within a span of 1 year the company has empowered 7 Million+ merchants across various categories to go online with their businesses. The company digitally powers the entire customer journey - ordering, payments, and delivery solutions for 30,000+ restaurants and food courts. For small and medium-sized businesses, the company has an app called Digital Showroom that helps businesses open a digital storefront in under 15 seconds. The app offers a complete suite of business solutions to manage the entire customer journey. It recently raised $27.5 million from investors like Pay-U, Google, and Info Edge Ventures, bringing their total funding to $35.5 million.
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