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Technical support Jobs in Mumbai - Career Guidelines

hot-job HOT JOB

Technical support

Career Guidelines
experience-icon 0 Years
salary-icon 15000 - 18000 Monthly
Expired

Posted: 11 Feb 21

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills
  • Good Communication skills 

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1118107
Job Category Tech Support
Locality Address Thane
Country India

About Company

Teleperformance SE is an omnichannel company headquartered in France. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 330,000 employees across 460 contact centers in 80 countries and serves over 170 markets.
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