Technical Support Jobs Opening in Aforeserve at Whitefield, Bangalore
Technical support
Aforeserve
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Posted: 06 Mar 25
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Key Responsibilities:
✅ Customer Support – Respond to technical queries via phone, email, or chat.
✅ Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues.
✅ Guiding Users – Assist customers in software installations, updates, and configurations.
✅ Escalation Handling – Forward complex issues to higher-level technical teams.
✅ Maintain Records – Log customer interactions and solutions in the system.
✅ Follow Standard Procedures – Adhere to company policies and SLAs for issue resolution.
More information about this Technical support Job
Please go through the below FAQs to get all answers related to the given Technical support job
- What are the job requirements to apply for this Technical support job position?
- Ans: A candidate must have a minimum of fresher as an Technical support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BSc, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 12350 and 14500 Monthly. The Salary will depend on the interview. This Technical support is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical support position?
- Ans: There are immediate 1 job openings for Technical support in our Organisation.
Job Particulars
Education Diploma, B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2632232
Job Category Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address Whitefield
State Karnataka
Country India
About Company
Aforeserve
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