Technical Support Jobs Opening in Kishida Chemicals at Ahmedabad
Job Description
1)Technical Documentation & Compliance:
Prepare, review, and approve technical documents and reports.
Ensure adherence to industry regulations and quality standards.
2)Content Development & Review:
Develop and review technical content for laboratory products, chemicals, and instruments.
Assist in creating scientific literature, brochures, and training materials.
3)Customer & Sales Support:
Offer technical guidance and training to customers on laboratory equipment and chemicals.
More information about this Technical support Job
Please go through the below FAQs to get all answers related to the given Technical support job
Prepare, review, and approve technical documents and reports.
Ensure adherence to industry regulations and quality standards.
2)Content Development & Review:
Develop and review technical content for laboratory products, chemicals, and instruments.
Assist in creating scientific literature, brochures, and training materials.
3)Customer & Sales Support:
Offer technical guidance and training to customers on laboratory equipment and chemicals.
Key Responsibilities:
1. Customer Technical Support:
-
Respond to client inquiries regarding the usage, compatibility, and performance of chemical products.
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Provide technical assistance over phone, email, or in-person visits.
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Understand customer applications and suggest suitable product grades or modifications.
2. Product Knowledge & Application Support:
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Maintain deep understanding of the company's chemical products, including specifications, safety data, and industry-specific applications.
-
Assist customers in understanding correct handling, storage, and application methods.
-
Support troubleshooting for formulation issues, performance inconsistencies, or quality concerns.
3. Documentation and Reporting:
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Maintain accurate records of customer interactions, product complaints, and technical support provided.
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Prepare and share technical documents such as Product Data Sheets (PDS), Material Safety Data Sheets (MSDS), and technical bulletins.
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Work with the QA/QC team to analyze complaints and coordinate lab testing if required.
4. Collaboration with Sales and R&D Teams:
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Support the sales team by providing technical inputs during client discussions or presentations.
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Liaise with the R&D and product development teams for customer feedback, product customization, or testing support.
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Provide product training to internal staff and customers.
5. Compliance and Safety:
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Ensure all technical advice given to clients complies with industry standards, environmental regulations, and company policies.
-
Educate customers on safety protocols and proper chemical usage.
-
Monitor regulatory changes and share updates related to product applications and handling.
More information about this Technical support Job
Please go through the below FAQs to get all answers related to the given Technical support job
- What are the job requirements to apply for this Technical support job position?
- Ans: A candidate must have a minimum of fresher as an Technical support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Pharm, BSc, MSc
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Technical support is a Full Time in Ahmedabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical support position?
- Ans: There are immediate 1 job openings for Technical support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2655587
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat
Country India
About Company
Kishida Chemicals
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