Technical Support Jobs Opening in OAKLEAF at Electronic City, Bangalore

Technical support

OAKLEAF

0 Years

300000 - 500000 Yearly

Expired

Posted: 25 Apr 23

Technical support

International Voice Process Mandatory
Work from Office
VPN, BITLOCKER , ACTIVE DIRECTORY. L1, L2 skills mandatory

Share your updated CVs to 30 Days notice Period

Responsibilities:

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.

Required Skills:

More information about this Technical support Job

Please go through the below FAQs to get all answers related to the given Technical support job

What are the job requirements to apply for this Technical support job position?
- Ans: A candidate must have a minimum of fresher as an Technical support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
What are the salary requirements for this job?
- Ans: The salary range is between 300000 and 500000 Yearly. The Salary will depend on the interview. This Technical support is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Technical support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Technical support position?
- Ans: There are immediate 1 job openings for Technical support in our Organisation.