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Technical Support L1 Jobs in Mumbai - Continuum Managed Solutions LLP

Technical Support L1

Continuum Managed Solutions LLP
experience-icon 0.6 to 2 Years
salary-icon Not disclosed
qualification-icon Diploma, Any Graduate
Expired

Posted: 29 May 20

Job Description

Job description

Designation: Technical Support L1

Looking for basic windows experience

Looking for Excellent Communication

Years of experience : - 6 month to 2 Years

Desktop troubleshooting & Installation

Who can join immediately

Shift - SP Shift - 7 PM to 4 AM

Source only Male candidates

We will provide them 3 months training of in-house product

Education Criteria - Any Graduate OR 10+2+3 year Diploma / Degree (Mandatory).

Job Detail : -

CW Product Support -L1

Location : - Mumbai/Pune

  • Experience with Microsoft operating systems at the desktop and server level (Mandatory)
  • Document partner interaction, troubleshooting, and results in a clear and concise manner
  • Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on diagnosis of the problem
  • Analyze, test, and modify partner and end user customer's computer systems based upon their unique design specifications and/or computing environment
  • Interact with partners and end users to provide support via phone, ticket system and chat and answer user inquiries regarding the system
  • Meet posted metrics for performance
  • Organized, detail oriented, and self-motivated
  • Ability to effectively communicate through phone, chat, and email is required
  • Server level technical skills: server builds and administration, setup and support, virtual environment administration
  • Ability to work on multiple issues simultaneously in a fast paced environment
  • Ability to work within a team environment as well as work independently, while maintaining a high level of efficiency
  • Any Graduate OR 10+2+3 year Diploma / Degree (Mandatory).
  • 6 month -1yr

Job Particulars

Education Diploma, Any Graduate
Who can apply Experienced (0.6 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id933852
Locality Address
Country India

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