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Technical Support Representative Jobs in Bangalore - Randstad

Technical Support Representative
Randstad
13000 - 23000 Per Month
Randstad
Last Date 23 Feb 2020
This Job is Expired

Randstad - Job Details

Date of posting: 25 Dec 19
We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B. This role is ideal for someone who is consultative by nature and passionate about customer happiness. 
 Responsibilities 
 1) Provide high-quality technical support over email and chat primarily to our customers across the Globe 
 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 
 3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner. 
 4) Keeping our Help/FAQ sections up to date. 
 5) Work with our engineering team to help them understand customer problems, reproduce them and fix them. 
 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements
 Requirements 
 1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 
 1) You must be great at understanding and be analyzing problems 
 2) You must have at least 1-year experience with customer support for a business/enterprise tool 
 3) You must be willing to work in the provided timings IST 7-8 AM - 5 AM) 
 4) You should have excellent spoken and written English communication skills 
 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ.
 6) An engineering/technical degree would be considered a strong advantage Apply with Your resume Your current CTC and expected CTC

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Randstad

Include: Demonstrating and providing information on promoted products/services. Distributing product samples, brochures, flyers etc. to source new sales opportunities. Using lectures, films, charts, and/or slide shows.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Randstad recruiting Technical Support Representative candidates nearby Bangalore.Randstad vacancies for Technical Support Representative is recruited through Written-test, Face to Face Interview etc.
Randstad Company recruits a lot of candidates every year based on the skills Software Testing, Inbound Calling. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical Support Representative position in Randstad. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Randstad recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Randstad and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Randstad and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Randstad and near your city and get a secured career.