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Technical Support Representative Jobs in Hyderabad - Notuno Infotech Pvt Ltd

Technical Support Representative
Notuno Infotech Pvt Ltd
Hyderabad(Hitech City )
2016
10000 - 15000 Monthly
Notuno Infotech Pvt Ltd
Last Date 03 Mar 2020
This Job is Expired

Notuno Infotech Pvt Ltd - Job Details

Date of posting: 16 Feb 20
This is regarding immediate job opening with one of our Company looking for Immediate Joiners For Technical Support With Non-Voice Process at Contract to Hire Position For Hyderabad Location
Position: Technical Support Representative
Experience : 0 months to 2 years
Work Location: Hyderabad
Primary/Expert Skills: Technical Support Process
Excellent communication skills
Industry : BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Non-Voice
Role: Associate/Senior Associate - (Technical)
Employment Type: Full Time, Permanent
Roles and Responsibilities :
- 100% Process adherence to transaction processing timelines involving article Enrollment processes to avoid backdated transactions and other measurable metrics.
- 100% adherence to the legal guidelines as per the business framework.
- Process predefined number of transactions as assigned.
- Meet process SLAs / metrics - productivity and quality targets within the established timelines.
- Ensure process guidelines are followed and met as documented.
- Respond to data requests.
- Raise process related issues/concerns on time with the process and team leads.
- Record data relating to production statistics, end-user related notes, etc as appropriate.
- Stay updated with the process knowledge/changes refer to knowledge updates/ repositories to effectively process transactions.
- Adapt to security practices set by the organization.
- Provide updates and submit reports related to own area of work.
- Perform rework on policies which were not processed First Time Right.
- Capture predefined policies/amendments in the client system during a business day.
- Record the output in the system provided.
- Highlight process related issues/concerns proactively with TL/TMS.
- Refer to knowledge updates/ repositories to effectively process transactions.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers

About Notuno Infotech Pvt Ltd

We have been an established and popular company with an excellent track record for the best customer satisfaction. We have never compromised on the quality and the services provided to the customer and maintaining best service level agreements. We believe in keeping the customer happy and providing them with good work culture. We have an excellent staffs who will do their best ideas by keeping in constant touch with your company standards.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Care Executive
B.Com, BA, BBA/BBM, BCA
Customer Care Executives
Diploma, B.Com, BA, BCA, BE/B.Tech...
Tech Support Executive
BE/B.Tech(CSE, IT), BSc(CS, Electronics)
English Speaking
Customer Care Executive
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
English Speaking, Hindi Speaking, Telugu Speaking

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Notuno Infotech Pvt Ltd recruiting Technical Support Representative candidates nearby Hyderabad(Hitech City ).Notuno Infotech Pvt Ltd vacancies for Technical Support Representative is recruited through Written-test, Face to Face Interview etc.
Notuno Infotech Pvt Ltd Company recruits a lot of candidates every year based on the skills English Speaking, Hindi Speaking, Telugu Speaking. The candidates with BSc, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Hitech City ) can apply for Technical Support Representative position in Notuno Infotech Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Notuno Infotech Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Notuno Infotech Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Notuno Infotech Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Notuno Infotech Pvt Ltd and near your city and get a secured career.