Technical Support Specialist Jobs in Pune - IBM
Technical Support Specialist
IBM
Expired
Posted: 23 Nov 21
Job Description
Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.
Your Role and Responsibilities
Basic Cloud knowledge is required.
Preferred Technical and Professional Expertise
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.
Your Role and Responsibilities
Basic Cloud knowledge is required.
Preferred Technical and Professional Expertise
- Candidates on the L2 Category Should be having a minimum of 4 years relevant experience.
- Candidates should have good verbal and written communication skills
- Candidates should be willing to work on 24x7 and on-call support during critical issues.
- Candidates should have eagerness to learn new technologies and skills
Job Particulars
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1355007
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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