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Technical Support - Voice / Blended Jobs Opening in Accenture Solutions Pvt Ltd at Bengaluru

featured-job FEATURED JOB

Service Desk Management

Accenture Solutions Pvt Ltd This role is deployed through TeamLease to our client
organization.
experience-icon 0 Years
salary-icon 25000 - 30000 Monthly
qualification-icon Any Graduate
location-icon Bangalore
Apply Now
Posted: 06 Mar 26
Details
About Company
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Job Description

Key Responsibilities :
a: L1 Service Desk profile
b: Respond to the issues reported by customer through voice interaction and through email, chat, etc
c: Identify, investigate, and diagnose the issue
d: Provide resolution to customer based on in scope processes
e: Follows the incident life cycle as defined by process
- log the incident
- categorize and document
- resolve or assign the incident to relevant assignment group
f: Achieve client and Accenture defined targets on critical/internal SLA and KPI

Job Particulars

Role customer service tech support
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2853718
Job Category IT/Software
Locality Address
State Karnataka
Country India

About Company

Accenture Solutions Pvt Ltd
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