Engineer Technical support Job in Cummins Technologies India Pvt. Ltd. at Pune
FEATURED JOBEngineer Technical support
Cummins Technologies India Pvt. Ltd.
This role is deployed through TeamLease to our client
organization.
organization.
Expired
Posted: 08 Jul 26
Job Description
Respond to Technician queries via phone or email regarding engine and PowerGen
diagnostics and performance issues.
Perform Level 1 troubleshooting using diagnostic service manual and search portal of
Cummins.
Accurately capture Technician queries and identify basic level troubleshooting.
Escalate complex issues to Level 2/3 support teams with detailed documentation.
Maintain logs of diagnostic sessions and resolutions while utilization key applications
including Salesforce and Genesys along with Cummins’ in-house applications.
Ensure high-quality customer service and technical accuracy in every interaction.
Shift Timings – This role demands for suitable candidate to manage 24*7 operations –
Predominant night shift (4pm onwards)
Job Particulars
Education Any Graduate
Who can apply Experienced (3 to 10 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2921188
Job Category IT/Software
Locality Address
State Maharashtra
Country India
About Company
Cummins Technologies India Pvt. Ltd.
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