Technical Team Leader Jobs in Noida - For a client of TeamLease Services Ltd
Technical Team Leader
Job Description
Responsibilities:
· Server/Desktop level troubleshooting including Hardware/Software, OS and also business applications software’s used in the institute.
· Providing software application support as per the institute requirement likes visual basis, Library management software, etc.
· Installing Symantec Anti-virus for virus protection.
· MS-Outlook Configuration, PST creation attachment and troubleshot related problem.
- Assembling ,Troubleshooting & Monitoring
Hardware & all types of printers like HP LaserJet & DMP etc.
· Installing and upgrading hardware RAM, Hard disk and Tata air card.
- Windows 2000, Windows XP, Windows Vista, Win 7.
- Maintaining Hardware inventory of all IT related assets
- Ensure to close customer Tab/laptops calls with in TAT
- To maintain spare inventory with user details
- Monitoring repairing and front desk team members activity and help them to resolve issues with in TAT on L-2 level
- Including Hardware/Software.
- Card level replacement (OEM OR NON OEM).
- Front Desk Customer handlingEnsure to close customer Tab/laptops calls with in TAT
- To maintain spare inventory with user details
- Monitoring repairing and front desk team members activity and help them to resolve issues with in TAT on L-2 level
- Including Hardware/Software.
- Card level replacement (OEM OR NON OEM).
Front Desk Customer handling