Technician Jobs in Bangalore - Technofixes
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Diploma(Electronics & Communication)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id966314
Job Category Diploma , Maintenance
Locality Address Yelahanka
State Karnataka
Country India
About Company
Mobile phone repair shop in Bengaluru, IndiaThe authorized Mobile & Laptop Repair Services with Accessories and we mainly focused on Customer service and customer satisfaction. You can always reach out to us as we are just one call away to provide your service. We also offer free pick-up and delivery policy. When your phone, tablet, or laptop breaks you want an expert to handle the repair. That’s where we come in. With over a decade of experience in the electronics repair industry, Technofixes can get the job done quickly and effectively.We know how important a mobile phone is in our day to day life, and for this technofixes provides same day service. We fix your mobile and deliver it at the same day.We know the value of your gadget's data and component and so we offer hassle-free reliable and secure service to keep it safe.We stock our supplies from genuine spare parts shop and will use only genuine products.
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