Technician jobs - Kolkata - UMZ TECHNOLOGIES - 0 to 0 years of experience - 27 March 2020
Technician
Job Description
Job Description :
To be an ideal fit for the position of technical support work, you are required to offer your help to the callers by knowing their issues and offering them the organization's yearly administration plans and programming to settle on their technical issues. This would be your obligation to transform these guests into organization's steadfast deals.
Handle inbound calls (US) related with computers
Engage customer on calls and help in identifying the technical errors
Offer instant support to customer’s issues related to windows laptops and MAC devices
Solve issues related to error codes or black screen
You are fit for the position if you can:
In detail guidance to troubleshoot technical issues
Possess good communication skills
Job Details:
Working Days: 6 days in a week
Shift Timings: Night shift (US) 8:30 PM to 5:30 AM
Salary Credit Date: 10th of every month
Incentives and Increment: After 6 months of joining
Other Benefits: Referral and joining bonus