Technology Support Executive Jobs in Noida - Vacancy open staffing services
Technology Support Executive
Vacancy open staffing services
Expired
Posted: 19 Apr 19
Job Description
- Job Description
- Provide customer service for electronic products such as High-definition Consumer goods and Smart home appliances and devices.
- Provide technical assistance through web-chat, email-based communication tools and Inbound-Outbound Calls.
- Providing timely resolution to customer queries and complaints in a professional manner and in accordance with established guidelines.
- Troubleshooting and resolving customer service issues and schedule field service call when necessary.
- Adhering to quality and performance standards.
- Understanding and striving to meet or exceed program metrics while providing excellent and consistent customer service.
- Retaining customers and preventing from disconnecting services, repair and respond to diverse types of inquiries.
- Documenting customer transactions accurately and in-time in related customer and business tools.
- Collaborating with team members and cross-functional teams as per the business need.
- Taking part in training and other learning opportunities to expand knowledge of the program and service delivery process.
Required Experience, Skills and Qualifications
- 10+2 Passed Candidates should have excellent spoken and written communication skills.
- Candidates with Technical helpline experience will get preference.
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id604817
Job Category Tech Support
SkillsConsulting Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
VOSS- Vacancy Open Staffing Services Pvt. Ltd () a growing Staffing solutions provider and Modern Technology Job Portal company constituted with very much experienced people in core team.
We headquartered in Industrial hub Noida. We are in the business of providing organizations with full service of recruitment solutions to efficiently screen and select the most qualified candidates for their current job openings.
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