Technology Support Executive Job in Vacancy open staffing services at Noida

Technology Support Executive

Vacancy open staffing services

0 Years

10000 - 20000 Monthly

Expired

Posted: 19 Apr 19

Job Description

Job Description
Provide customer service for electronic products such as High-definition Consumer goods and Smart home appliances and devices.
Provide technical assistance through web-chat, email-based communication tools and Inbound-Outbound Calls.

Responsibilities and Duties

Providing timely resolution to customer queries and complaints in a professional manner and in accordance with established guidelines.
Troubleshooting and resolving customer service issues and schedule field service call when necessary.
Adhering to quality and performance standards.
Understanding and striving to meet or exceed program metrics while providing excellent and consistent customer service.
Retaining customers and preventing from disconnecting services, repair and respond to diverse types of inquiries.
Documenting customer transactions accurately and in-time in related customer and business tools.
Collaborating with team members and cross-functional teams as per the business need.
Taking part in training and other learning opportunities to expand knowledge of the program and service delivery process.

Required Experience, Skills and Qualifications

10+2 Passed Candidates should have excellent spoken and written communication skills.
Candidates with Technical helpline experience will get preference.

Job Particulars

Role customer service tech support

Education 12th Pass (HSE), Any Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id604817

Job Category Tech Support

SkillsConsulting Tech Support

Locality Address

State Uttar Pradesh

Country India

About Company

VOSS- Vacancy Open Staffing Services Pvt. Ltd () a growing Staffing solutions provider and Modern Technology Job Portal company constituted with very much experienced people in core team.

We headquartered in Industrial hub Noida. We are in the business of providing organizations with full service of recruitment solutions to efficiently screen and select the most qualified candidates for their current job openings.

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