Tele Caller Inbound Outbound Calls Jobs Opening in ShopSe Digital Finance at Sakinaka, Mumbai

Tele Caller Inbound Outbound Calls

ShopSe Digital Finance

0 to 2 Years

230000 - 350000 Yearly

Expired

Posted: 15 Dec 25

Job Description

Job Summary:

We are looking for a dynamic and customer-oriented Tele caller to join our team. The ideal candidate will be responsible for handling both inbound and outbound calls to assist customers, resolve queries, promote products or services, and generate leads or sales as needed. Strong communication and interpersonal skills are a must.

Key Responsibilities:

Handle inbound calls and assist customers with their inquiries, complaints, or service requests.
Make outbound calls to potential or existing customers to inform them about products, services, or promotional offers.
Maintain accurate records of customer interactions and update the CRM system regularly.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue, and providesolutions or alternatives.
Meet daily/weekly/monthly targets for number of calls made, leads generated, or sales closed (as applicable).
Ensure customer satisfaction by providing professional and courteous service.
Escalate complex issues to senior team members or supervisors when required.
Adhere to company policies, quality standards, and compliance regulations.

Requirements:

Education: Minimum Graduate

Experience: 0–2 years of experience in tele calling, customer service, or a related field (Freshers can also apply)

Skills:

Excellent verbal communication in [languages, e.g., English, Hindi, etc.]
Good listening skills and ability to handle objections
Basic computer knowledge and data entry skills
Ability to work under pressure and meet targets

Preferred Attributes:

Positive attitude and patience while handling different types of customers

Previous experience in BPO / call center / telesales will be an added advantage

Ability to learn about products/services and describe/explain them to prospects

More information about this Tele Caller Inbound Outbound Calls Job

Please go through the below FAQs to get all answers related to the given Tele Caller Inbound Outbound Calls job

What are the job requirements to apply for this Tele Caller Inbound Outbound Calls job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Tele Caller Inbound Outbound Calls

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Tele Caller Inbound Outbound Calls is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Tele Caller Inbound Outbound Calls position?
- Ans: There are immediate 1 job openings for Tele Caller Inbound Outbound Calls in our Organisation.

Job Particulars

Role bpo telecaller

Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate

Who can apply Freshers and Experienced (0 to 2 Years )

Hiring Process Telephonic Interview

Employment TypeFull Time

Job Id2807926

Job Category BPO

SkillsInbound Calling Outbound Sales

Locality Address Sakinaka

State Maharashtra

Country India

About Company

About ShopSe: www.getshopse.comShopSe is focused on revolutionizing instant, paperless and cardless EMI solutions for consumers. We’re already in the league of top brands in our category and are raising the bar in Digital Financing. Affordability, Trust & Innovation is the backbone of our product. We’re backed by top VC firms, Chiratae Ventures (Formerly IDG Ventures India) & Bee Next in seed round. Featured in the hottest 30 start-ups in Inc42’s ‘30 Startups to Watch’.

Tele Caller Inbound Outbound Calls Jobs Opening in ShopSe Digital Finance at Sakinaka, Mumbai