Tele Caller Jobs in Bangalore - Hash Connect integrated services pvt ltd
Tele Caller
Hash Connect integrated services pvt ltd
Expired
Posted: 16 Feb 17
Job Description
Job Description
- Process Executive (Voice)/ Customer Support Executive (Voice)/ Tele Caller
- Educational Qualification: 10+2/ Graduates
- Experience: 6 months+ - 2 years
- Work days: Mon- SatJob timing: 10 am- 7 pm
- 1.Tele- Caller’s Must know Hindi, English
- 2. Tele- Caller’s Must know Hindi, Punjabi, Bengali, English
- Pet lovers & candidate working for PETA would have an added advantage.
- Flexible to work on Sunday, if required.
- The primary responsibilities of a Customer Support Executive would be:Handling Non-sales calls (In bound & out bound calls).Answer calls professionally to provide information about products and services, obtain details of customers and schedule/ cancel/ remind appointments.Keep records of customer interactions and transactions, capturing details of inquiries, and remarks, as well as actions taken.
- Process requests, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests, tracking dispatched samples.
- Maintaining up-to-date client records using a variety of internal systems and using Excel, Outlook, and the current CRM database and real time reporting of the same.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id274512
Job Category BPO
Locality Address
State Karnataka
Country India
About Company
Hash Connect is an experiential & digital marketing agency thriving to give a new direction to consumer interactions and engagements. Engagements with Digital & Mobile marketing at the forefront of marketing communication, we explore opportunities for seamless integration of online and offline strategies.
Tech Evangelists at Hash Connect have been constantly working on innovating newer ways to reach out to masses with mobile led innovations being at the heart of it. Besides, developing & designing website, the core expertise lies in developing complex MIS and CRM tools, web and mobile applications, cross platform data utilization tools and voice solutions.
We operate out of Bangalore & Cochin, reaching out to the far corners of South India. Since our inception, we have been instrumental in implementations reaching out to over 45 towns in South India for our clients.
Tech Evangelists at Hash Connect have been constantly working on innovating newer ways to reach out to masses with mobile led innovations being at the heart of it. Besides, developing & designing website, the core expertise lies in developing complex MIS and CRM tools, web and mobile applications, cross platform data utilization tools and voice solutions.
We operate out of Bangalore & Cochin, reaching out to the far corners of South India. Since our inception, we have been instrumental in implementations reaching out to over 45 towns in South India for our clients.
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