Tele Caller
Litrus Technologies P Ltd
0 Years 
7000 - 10000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 17 Jun 17
Job Description
- The primary role of a CRM is to speak with the perspective parents and explain the parents about our products and services.
- He will be also responsible for connecting an expert tutor for a perspective client.
- Must have good communication skill in English + Hindi or Kannada. Should know good email etiquette.
- Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
- Schedule Tutor Interviews, keep tab about keeping the tutors profile fresh.
- Deciding on the CRM platform structure and architecture ensuring i t works seamlessly across the organization and captures all required information at key points in the customer lifecycle.
- Work seamlessly on adding new tutors to the platform.
- Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities.
- Working closely with parents and tutors to ensure the CRM works effectively for all aspects of the company.
- Overseeing direct communications with customers through the CRM.
- Overseeing the migration of all direct communications to lower cost mediums such as SMS and email. This includes sending occasional mailers for both tutor and parents and keeps them up to date.
- Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id315304
Job Category Diploma , BPO , BSc/BCA/BBM
Locality Address Bommanahalli
State Karnataka
Country India
About Company
Litrus Technologies P Ltd (TUTORXP) is an e-commerce marketplace of home tutors. We spread across all categories and no limited to such as Tutors for academic, colleges, Music to MBBS.
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