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Tele Caller Jobs in Delhi - Gaurdian capital

Tele Caller

Gaurdian capital
experience-icon 0 to 1 Years
salary-icon 10000 - 15000 Monthly
Expired

Posted: 06 Apr 18

Job Description

Responsibilities
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Requirements
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id405814
Job Category BPO
SkillsCRM
Locality Address Janakpuri
State Delhi
Country India

About Company

Gaurdian capital
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